Refund and Returns Policy
Refund and Returns Policy
Thank you for shopping at Black Fine and Fly. We want to ensure that you have a satisfying experience with our products. Please read our Return and Refund Policy carefully.
Returns:
We accept returns within 7 days from the date of purchase.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Refunds:
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
Exchanges:
If you receive a defective or damaged item, please contact us at blackfineandfly@gmail.com within 3 days of receiving the product. We will arrange for a replacement or exchange.
Non-Returnable Items:
Certain items are non-returnable, like our gift cards
Return Shipping:
You will be responsible for paying your return shipping costs.
Shipping costs are non-refundable.
How to Initiate a Return:
To initiate a return, please contact us at blackfineandfly@gmail.com with your order number and reason for the return. We will provide you with instructions on where to send your item.
Cancellations:
If you wish to cancel your order, please contact us as soon as possible.
If the order has not been shipped, we will process the cancellation and issue a refund.
Contact Us:
If you have any questions about our Return and Refund Policy, please contact us at blackfineandfly@gmail.com
Policy Changes:
We reserve the right to update or change our Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase from Black Fine And Fly , you acknowledge and agree to the terms outlined in this Return and Refund Policy.